Where we work
Crews near you in Houston, serving all of Texas
We work anywhere in Texas, and Houston has crews on call around the clock. Give us the ZIP code and the call back tells you how long the drive is.
Dallas, Austin and San Antonio have crews on call as well. Outside Texas, 365 Restoration serves Florida and Illinois, and each city below has its own page.
Houston in particular
Why drying takes longer on this coast
Humidity off the Gulf keeps the air loaded, so a structure that would dry in three days inland often needs five here. Equipment counts and placement change accordingly. Flooding also reaches streets that sit outside the flood maps.
- 01
Humidity is the local variable
August mornings in Houston average 93% relative humidity. Air movers alone do very little in that air. The dehumidifier is what does the work, and undersizing it is the most common mistake we see on jobs that stalled.
Source: NOAA climate averages for Houston
- 02
Flooding reaches houses that never flooded before
During Hurricane Harvey, about two of every three damaged buildings in Harris County were outside the mapped 100-year floodplain. Drainage in parts of the metro has not kept up with what gets built. A street that stayed dry for twenty years is not a guarantee.
Source: Harris County Flood Control District
- 03
Tropical systems come with both problems at once
Wind opens the roof and rain fills the inside. We tarp first, because drying under an open roof is throwing equipment at a hole.
- 04
Mold moves faster here
The EPA says to dry wet materials within 24 to 48 hours to prevent mold. Warm and wet is the condition mold wants, so that window is tighter on this coast. We log moisture readings from the first day, so you can see how fast each room is drying.
Source: U.S. EPA, A Brief Guide to Mold, Moisture and Your Home
Services in Houston
What we handle here
- Water damageExtraction first, then dehumidifiers sized for humid air, with readings logged every day.
- Storm damageTarp over the opening after a tropical storm or hurricane, then drying underneath.
- Fire and smoke damageAfter a fire anywhere from Katy to Baytown: board-up, a roof tarp, soot cleaning and drying out the water from the hoses.
- Mold remediationMold after a flood or a slow leak, removed inside a sealed work area and dried against the Gulf humidity.
- Free inspectionBefore storm season, a free check of roof, plumbing and HVAC.
Common questions
Houston questions
How fast can a crew reach me in Houston?
We call you back in under 10 minutes with a real arrival window for your part of the metro. Houston is wide, so the answer for Katy is not the answer for Clear Lake, and we tell you which one you are getting.
Do you cover the whole metro?
Yes. Katy, Sugar Land, Pasadena, The Woodlands, Baytown, Pearland and the rest. Give us the ZIP code and we confirm on the spot.
Why does drying take longer here than my neighbor said it took in Dallas?
Gulf humidity. The air itself is already carrying water, so the dehumidifier has to pull against it. We would rather leave the equipment two more days than sign off on a floor that is still wet underneath.
Can you dry a house after a flood, not just a pipe leak?
Yes. Flood water that comes in from outside is treated as contaminated, so some materials almost always have to come out. Before we remove anything, we tell you what goes and why.
Does homeowners insurance cover flood water?
Only your policy and your insurer can answer that. The Harris County Flood Control District reminds homeowners that a standard home policy does not include flood coverage, which is a separate policy. What we do is photograph and measure every stage and hand you the file.
Houston crews are on call now.
In humid air, wet drywall and subfloor stay wet. Call now, or send the details and we call you back in under 10 minutes.
(888) 844-7862 Report the damage