Where we work
Peoria and three more Illinois cities
Peoria is one of the four Illinois cities 365 Restoration serves, with Chicago, Rockford and La Salle. Give us the ZIP code, and on the call back you hear how long a crew needs to reach your address.
The company also works in Texas and Florida.
Peoria, up close
A river city with two kinds of water damage
The Illinois River sets the risk downtown and along the riverfront. Up the hill, most of what we see starts with a heavy rain, a sewer that backs up or a pipe in an outside wall. Both end the same way, with a wet basement that has to be measured before anyone calls it dry.
- 01
The 2013 crest is the record
The Illinois River at Peoria crested at 29.35 feet on April 23, 2013, more than 11 feet above its 18-foot flood stage. It broke the record of 28.80 feet set in May 1943. The two days of rain before it set 24-hour records at Peoria: 2.47 inches on April 17 and 1.37 inches on April 18.
Source: National Weather Service, Lincoln office; NOAA National Water Prediction Service
- 02
High water keeps coming back
Four of the seven highest crests on record at Peoria came in 2009 or later: March 2009, April 2013, May 2019 and May 2020. The 2019 crest reached 28.0 feet, right at major flood stage. Each one meant another round of drying for the buildings closest to the water.
Source: NOAA National Water Prediction Service, Illinois River at Peoria gauge
- 03
130 miles of combined sewer
In Peoria's older urban core, storm water and sewage share about 130 miles of combined sewer, and when those pipes fill, the overflow goes into the Illinois River. A 2020 agreement with the EPA set an 18-year plan, started in 2022, to cut those overflows with green infrastructure. Water that backs up out of a combined sewer counts as sewage, and we clean it that way.
Source: ASCE Civil Engineering magazine (February 2021); Peoria Public Radio, WCBU (2022)
- 04
The 2013 tornado started at East Peoria
On November 17, 2013, an EF-4 tornado touched down near East Peoria and crossed the west side of Washington with winds of 190 mph, according to the National Weather Service. It stayed on the ground for 46.2 miles and was the strongest November tornado on record in Illinois. When wind opens a roof, the tarp goes on first and the drying comes after.
Source: National Weather Service, Lincoln office
- 05
41 hours below zero
Peoria dropped to 20 below zero on January 30, 2019, and spent 41 hours at or below zero from the 29th to the 31st, according to the National Weather Service. A cold run that long freezes pipes in crawlspaces and outside walls. Many only start leaking once they thaw, so the damage often shows up a day later.
Source: National Weather Service, Lincoln office
- 06
Roofing is its own licensed trade
Illinois licenses roofing contractors under the Illinois Roofing Industry Licensing Act. We put an emergency tarp over the damage and dry whatever got wet inside. The permanent roof repair goes to a licensed roofer you choose.
Source: Illinois Roofing Industry Licensing Act (225 ILCS 335)
Services in Peoria
What we take on in Peoria
- Water damagePumping and drying after river water, a failed sump pump or a burst line, with moisture readings every day until the basement reads dry.
- Storm damageEmergency tarp when wind or hail opens the roof, and drying for whatever got wet below it.
- Fire and smoke damageFire cleanup: soot off the surfaces, the smoke smell out of the house and the firefighting water dried.
- Mold remediationMold remediation in basements and crawlspaces that stayed damp after the water left, beginning with what keeps them damp.
- Free inspectionA free inspection of roof, plumbing and HVAC, useful after a flood season or a deep freeze.
Common questions
Peoria questions
The river is rising. When should I call?
Call before the water reaches the house if you want us lined up, and call again as soon as it is safe to go back in. Drying cannot start while river water is still coming in. The National Weather Service posts the river forecast for the Peoria gauge.
My sump pump quit during the storm. Is the water dirty?
Groundwater from a sump pit is usually cleaner than sewer water, but it picks up whatever was on the floor. If it came up through a floor drain, treat it as sewage. We tell you which category you have before anything comes out.
Do you work in East Peoria, Pekin and Peoria Heights?
Give us the ZIP code and we confirm on the call. We call you back in under 10 minutes and tell you how long a crew takes to get there.
Will my insurance pay for river flood damage?
Only your insurer can answer that, so ask them what your policy covers. We do not file, negotiate or adjust claims. We document every stage with dated photos and moisture readings and give you the file.
Start the drying in Peoria now.
Send the ZIP code and what happened, or call (888) 844-7862. We call you back in under 10 minutes, day or night.
(888) 844-7862 Report the damage