Where we work
Rockford and the rest of our Illinois map
365 Restoration covers Rockford along with Chicago, Peoria and La Salle. Tell us the ZIP code, and the call back includes how long a crew takes to get to you.
Outside Illinois, we also serve Texas and Florida.
Rockford in particular
River, creek and cold
The Rock River comes down from Wisconsin and rises with snowmelt and spring rain. The creeks rise with summer storms, and July 2024 showed how fast they can fill a whole street of basements overnight. Winter adds split pipes: Rockford set its all-time record low in 2019.
- 01
March 2019 on the Rock River
Heavy rain on top of melting snow sent the Rock and Pecatonica Rivers to major flood stage in mid-March 2019. At Latham Park, just north of the city, the Rock crested at 14.44 feet on March 17, the second highest crest on record there. The National Weather Service estimated that 700 homes were affected by Rock River flood water.
Source: National Weather Service, Chicago office, Storm Data (March 2019)
- 02
The Auburn Street gauge
At the Auburn Street gauge in Rockford, the March 2019 crest of 7.43 feet ranks third on record, behind 1881 and 1975. Seven of the ten highest crests at that gauge came in 2008 or later.
Source: NOAA National Water Prediction Service, Rock River at Rockford (Auburn Street)
- 03
July 13 and 14, 2024
Between 4 and 6.5 inches of rain fell across most of Rockford from late Saturday, July 13, 2024, into Sunday morning, and the next night brought another round with peak totals above 3 inches. Flash flooding on Keith Creek surrounded homes between 11th and 18th Streets, according to the National Weather Service. A federal disaster declaration on September 20, 2024 covered Winnebago County.
Source: National Weather Service, Chicago office; presidential disaster declaration (September 20, 2024)
- 04
Keith Creek has a long record
A 2006 flood along Keith Creek damaged at least 700 homes and 80 businesses. Since 2009 the city has bought and removed more than 120 flood-prone properties. The July 2024 storms damaged 245 structures across Winnebago County.
Source: Rock River Current (September 2024)
- 05
Rockford's coldest morning
Rockford fell to 31 below zero on January 31, 2019, its all-time record low, according to the National Weather Service. Cold like that freezes pipes in exterior walls, attached garages and crawlspaces. Many hold until the thaw and then let the water go all at once.
Source: National Weather Service, Chicago office
- 06
Derecho winds and quick tornadoes
During the August 10, 2020 derecho, two tornadoes crossed Rockford, including an EF-1 with winds near 100 mph east of Rock Valley College. On July 15, 2024, straight-line winds of 70 to locally 90 mph swept southern Winnebago County. A roof opened by wind gets a tarp before the next rain.
Source: National Weather Service, Chicago office
Services in Rockford
What we handle in Rockford
- Water damageExtraction and drying after river water, creek flooding or a split pipe, with readings every day until the walls and floor test dry.
- Storm damageEmergency tarp over a roof opened by wind or a fallen limb, plus drying for the rooms underneath.
- Fire and smoke damageSmoke, soot and odor cleanup after a fire, and drying for the water used to put it out.
- Mold remediationMold remediation where a flooded basement was left wet, starting by drying out what feeds the growth.
- Free inspectionA free inspection of roof, plumbing and HVAC before the next freeze or flood season.
Common questions
Rockford questions
The Rock River is coming up. What should I move first?
Carry upstairs what you cannot replace: papers, photos, medicine. If water could reach the outlets, shut off power to the basement only while standing on a dry floor, and leave when officials tell you to. Call us once it is safe to go back in.
Water came up my basement drain after a storm. Can I clean it myself?
Assume it carried sewage. The IICRC standard treats that as Category 3 water, so soaked drywall, carpet and pad usually have to come out. If you start before we arrive, wear gloves and boots and keep kids out.
Do you cover Loves Park, Machesney Park and Belvidere?
Send the ZIP code and we answer on the call back, which comes in under 10 minutes. That same call tells you how long a crew takes to reach you.
Will insurance cover my flooded basement?
Ask your insurer whether your policy covers sewer backup or flood water, since only they can answer that. We do not file, negotiate or adjust claims. We give you dated photos and moisture readings from every visit.
Get the Rockford basement drying now.
Send your ZIP code and a line about the damage, or call (888) 844-7862. The call back comes in under 10 minutes.
(888) 844-7862 Report the damage